I.T.Impact Ltd
Cheadle
Cheshire
England
(+44) 844 477 8309
(+44) 7711 485608

We are an IBM AS400 / iSeries / System i software house specialising in  - Enterprise Resource Planning (ERP) Systems, particularly System21 and System21 Aurora (including Style and Drinks).

Our consultants and developers have years of experience in software house and commercial environments to allow us to provide the best solution(s) for your business.  

Our Packaged Software.
Is designed and developed to very high standards.
We are passionate about systems design, ensuring that our software fits the existing design rules of System21 or uses standard operating system / programming techniques. Testing - our stringent testing process ensures quality software every time.   

Developments.
All of our bespoke modifications or changes are specified, reviewed and signed off.
All developed and thoroughly tested by us, before being passed on for Customer acceptance testing.
Ensuring that our software is fit for purpose before being put Live. 

Services.
We offer project management; consultancy; business process review and improvement; programming support; IT helpdesk support; systems implementation (full lifecycle).

At competitive rates.

Support.
Our System21 support customers have very few day to day issues, as we prefer to have a pro-active approach to issues. Monitoring them remotely, via our mailer software, getting emails when issues occur, and resolving the problems before they get out of control, and cost everyone more time and more money. 

2009 Customer Satisfaction survey - results.
We have recently completed our 2009 survey, and the results are very positive, showing that we are achieving very high standards in ; Reliability; Communication; Responsiveness; and Quality of work - averaging 91.3%.

How they described us?
 - "They are a key supplier of ours - we use their software, and for their strength of knowledge of System21 - plus they are more accessible than INFOR".
 - "A friendly company to work with who show a genuine interest in helping you overcome obstacles and most importantly to improve efficiency in all aspects of the supply chain".
 - "reliable and enthusiastic".